YAM Carnival 22-23 August 2020
Clapham Common

Info

Info

INFO

  • Latest News

    Dear Yam Carnival family.

    We are sorry to say that Yam Carnival will no longer be taking place this year.  As you know we’ve been closely monitoring this unprecedented situation, and after consultation with Lambeth council we’ve agreed that this was the right thing to do to protect the health and safety of the fans, artists and the team who work on the show.

    This was set to be an amazing celebration of African culture from across the world for London and we are incredibly disappointed but we will be back, stronger than ever to celebrate with you in 2021.

    You are entitled to a refund, in accordance with UK law and your ticket seller will be in touch with you in the coming days to let you know when your refund will be automatically transferred into your account.  

    Thank you to everyone who bought tickets and we appreciate all your support.

  • Since the event is cancelled, when will I receive my refund?

    You are entitled to a refund, in accordance with UK law and your ticket seller will be in touch to let you know when your refund will be automatically transferred into your account.

  • Who are the official ticket vendors?

  • Can I go in and out of the festival site?

    Weekend tickets will allow you to enter once per day. YAM Carnival operates a no re-entry policy during each day.

  • What age do I have to be?

    YAM Carnival is an 16+ only event and you will need ID to prove your age to guarantee entry. To purchase alcoholic beverages at the festival you must be over 18.

  • Where can I find full set times?

    Set times and day-by-day breakdowns will be revealed in the days leading up to the festival.

  • Will Accreditation be open every day of the festival?

    Yes. Full opening times will be released nearer to the festival.

  • Are there any birthday/bulk packages available?

    Please refer to our tickets page for more info. Table packages will be available nearer the festival dates.

  • What happens if I lose my wristband?

    Wristbands will only be issued once. Broken or lost wristbands cannot be replaced so please look after them.

  • What’s included in my festival ticket?

    General admission tickets include two-day access to the main festival area. VIP tickets include fast-track access to the main festival area and dedicated VIP areas including private bars and toilets.

    Note: Drinks and private tables are not included in the ticket price. Bill and venues subject to change.

  • What do the different ticket releases mean?

    There is no difference in access between ticket tiers. As more tickets are released closer to the festival dates, they go up in price. So the sooner you buy your ticket, the more you will save!

  • How does Payment Plan work?

    Our Payment Plan option allows you to pay for your ticket in three monthly instalments, with the cost of the ticket split into thirds. The booking fee will be added to your initial payment. Please note, the cut-off date for this option is Monday 1st June.

  • How can I change the address on my ticket?

    Please contact your ticket provider directly.

  • How can I change my booking email?

    Please contact your ticket provider directly.

  • Can I sell my ticket?

    Unfortunately all tickets are non-transferable and we are unable to offer any refunds for tickets no longer needed.

  • Can I upgrade to a VIP ticket if I’ve already purchased a General Admission ticket?

    Unfortunately, we are unable to offer ticket upgrades.

  • Can I use tickets bought with my old/lost card?

    Please bring your new card, an official form of identification and a letter or bill that matches your account’s address and you will be able to exchange for your festival wristband.

  • What age do I have to be?

    YAM Carnival is an 16+ event and you will need ID to prove your age to guarantee entry.

  • What do I need to bring to guarantee entry?

    Please bring your ticket, the card you purchased the ticket with and valid photo identification.

  • What constitutes a valid photo ID?

    Photographic forms of identification such as a passport or driving licence are acceptable.

  • What if someone else bought my ticket for me and will not be with me at accreditation?

    If your name on the ticket does not match your ID, you will need to bring the following in order to exchange for your festival wristband:

    1. A signed cover letter from the card holder
    2. A clear scan showing the last 4 digits of the account number on the card used
    3. A clear scan of passport or driving license of the card holder
  • What needs to be on a cover letter from the card holder?

    A written letter giving you consent from the card holder that matches the billing address of your booking. This needs to be signed and dated by the card holder.

  • Can I cancel my ticket?

    Unfortunately all tickets are non-refundable, we are unable to offer any refunds for tickets no longer needed.

  • Where is the festival site?

    The festival will be located at Clapham Common, London.

  • What is the nearest tube station?

    The nearest tube stations are Clapham Common & Clapham South, find out more at www.tfl.gov.uk/

  • Are there cash machines on-site?

    There are cash machines throughout London and on-site at YAM Carnival.

Produced By

  • black
  • black
  • black
  • black

In Association With

  • black
  • black
  • black